Dubai Customs Achieves Performance Records, Wins Innovation Awards and Makes a Significant Community Impact in 2023 – International Trade and Investment

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UAE: Dubai Customs Sets Performance Records, Wins Innovation Awards and Makes a Significant Community Impact in 20231

The continued growth of the UAE’s role as a global trade hub and its influential position in the world economy. He emphasized the importance of the document “Economic Principles of the United Arab Emirates”, approved by the government, and highlighted its role as a guide for achieving the global leadership of the Emirates and a sustainable national economy. In line with the UAE’s targets, Dubai Customs achieved a remarkable performance in 2023, processing more than 30.4 million customs transactions, a 17.5% increase from 2022. This success is attributed to ongoing initiatives such as the Comprehensive Agreements Program on economic partnership.

Objectives of Dubai Customs in relation to the Dubai Economic Agenda (D33)2, to focus on increasing the volume of foreign trade, adding cities to the trade map and strengthening connections with business partners. The department has implemented digital initiatives such as the ‘Cargo Status Tracking’ project and the ‘Post Audit Robotic Process Automation (PCA-RPA)’ initiative to streamline operations. Dubai Customs has won several awards, including the Global Customs Innovation Award for its cross-border e-commerce project.

In 2023, Dubai Customs handled approximately 333 cases of intellectual property disputes involving more than 15 million counterfeit goods valued at approximately AED 73.4 million. The recycling effort involved 694,000 pieces at 122 facilities.3

Throughout the year, the Department organized intellectual property workshops and awareness events involving participants from various categories to promote awareness and highlight the importance of combating counterfeit goods to the national economy and public health.


1. News detail MEDIA CENTER (

2. Dubai Economic Agenda D33 | The official portal of the UAE government

3. WAM – Emirates News Agency(23.1.2024)

The content of this article is intended to provide a general guide to the issue. Professional advice should be sought regarding your particular situation.

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